Spicers are still experiencing delays in despatching orders to us. 5 Star products (+ any other items they only stock) we are expecting delivery in 2-4 working days. We will continue to swap out to Q Connect and ValueX ranges where we can.
Spicers have now completed the transition at their warehouse, however, due to the backlog of orders from last week this is having a delay on us receiving any orders we place with them.
We expect any 5 Star products to take an extra 2-3 working days to reach us.
We'll keep this page updated as we receive further news.
Thanks
CBS Team
From Monday 21st November 2022 until Monday 28th November 2022, Spicers will be rolling out a new IT system in their warehouse. This means they won't be able to supply dealers with any 5 Star products during this time.
Orders placed before 4.30pm tomorrow (Fri 18th) should be delivered from 21st/22nd November. Any orders placed after this time will be delivered w/c Monday 28th November.
We have a number of 5 Star products in stock at CBS which we will use to fulfill orders where possible. As we also supply Q Connect and ValueX ranges, we ill try to swap any 5 Star product to these comparable products where possible. If for any reason you would prefer us not to switch a 5 Star item that you have ordered, please let us know. You can email us at orders@cbsos.com or call on 01223 225555.
Thank you!